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It is important to me that each guest receives individualized attention during their visit. Only persons being serviced come to appointments. No Children allowed in the salon unless they are receiving a service with a professional.

Thank you for your understanding.

 

 

Cancellation Policy

In order to provide all clients with the most accurate scheduling, a 24 hours notice is required for ALL cancellations. If a 24 hour notice is not given or client is a no show for service, 30% of service total does apply and will be due before a new appointment is schedule.

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Late/No Show Policy

In the situation where you arrive 10+ minutes late or do not show up to your appointment, this is considered a cancellation. You will be asked to reschedule and pay a cancellation fee of 30% of your projected service total.

 

 

Redo Policy

Should you be unhappy with your color or cut, let me know within 7 days of the appointment and we will discuss options to change your hair to the desired look you are going for. Keep in mind, I will NOT back hair color/ fading/ etc. if you do not take home the proper aftercare products purchased in salon.

Please note that this does not include color corrections because that is a session by session progress. Please note that this does not include having extremely dark hair and expecting to have extremely blonde hair in one session, which is also session by session progress. 

 

Product Return Policy

I am confident in the products I offer and hope you will love them as much as I do. However, if you are unhappy with the product purchased, please let me know within 7 days of purchase and you will receive a full refund in exchange for the products you purchased.

 

 

Krystle Lynn